Engagement
The following competencies focus on Engagement. They consider how you help to provide support to service users’ learning and development; how you support local and/or virtual user and community networks, How you help to provide support to service users’ learning and development; how you support local and/or virtual user and community networks
6. Learning and development: providing opportunities for users and stakeholders
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7. Developing and sustaining local/virtual user and community networks
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8. Encouraging user and community engagement with service evaluation
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9. Undertaking marketing, advocacy and outreach